Last Updated: 26 February 2025

Classique Security (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website, services, and advertising platforms, including Google Ads and LinkedIn Ads.

1. Collection of Personal Information

We collect personal information necessary for providing our security services, managing inquiries, and fulfilling legal obligations. The types of personal information we collect include:

a. General Information

• Full name
• Contact details (email, phone number, address)
• Date of birth
• Identification details (driver’s license, passport, security license, or police clearance)
• Emergency contact information

b. Business Information

• Company name
• Business address
• ABN/ACN
• Service requirements and contractual agreements

c. Employment & Recruitment Information

• Work history, qualifications, and certifications
• Background checks, police clearance, and right-to-work verification
• References and employment eligibility details

d. Financial & Payment Information

• Bank account or credit card details for invoicing and payroll processing
• Transaction records and service agreements

e. Website & Online Forms Data

• Information submitted via our website forms, Google Ads forms, and LinkedIn Ads forms
• IP address, browser type, and device information collected via website cookies

f. CCTV & Security Monitoring Data

• Footage or images collected from locations where Classique Security provides security services

We only collect sensitive information (such as criminal history) with your consent or when legally required.

2. How We Collect Your Personal Information

We collect personal information through the following methods:

• Directly from you: When you fill out our website forms, Google Ads forms, LinkedIn Ads forms, job applications, or service inquiries.
• Advertising Platforms: When you interact with our Google Ads and LinkedIn Ads forms, providing details such as name, phone number, and email address.
• Communication Channels: When you contact us via email, phone, or social media.
• Business Engagements: When you sign contracts or request security services.
• Automated Tracking: Through cookies and tracking technologies on our website.
• Third-Party Sources: Such as background check agencies and professional references.

3. Purpose of Data Collection and Use

We collect and use personal information for:

• Providing and managing security services
• Processing inquiries, bookings, and job applications
• Communicating with clients, employees, and business partners
• Conducting background checks and legal verifications
• Improving marketing campaigns and service offerings
• Processing payments, invoicing, and payroll
• Complying with Australian legal and regulatory requirements

When you submit your details via Google Ads or LinkedIn Ads forms, we use this information to respond to your inquiry and provide relevant security services.

4. Marketing Consent for Google Ads & LinkedIn Ads Leads

By submitting your details via our Google Ads or LinkedIn Ads lead forms, you agree that:

• We may contact you via phone, SMS, email, or other communication channels regarding your inquiry and related security services.
• We may send you marketing communications, including promotional offers, service updates, or industry news relevant to your security needs.
• You have the option to unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.
• We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Opting Out:

• If you do not wish to receive marketing communications, you can opt out at any time by emailing [email protected] with “Unsubscribe” in the subject line.
• If you wish to remove your data completely, please contact us, and we will process your request in accordance with legal requirements.

5. Disclosure of Personal Information

We do not sell, rent, or trade personal information. However, we may disclose information to:

• Regulatory authorities and law enforcement agencies (when legally required)
• Third-party service providers (e.g., payment processors, IT security providers, background check agencies)
• Clients or venues (if required for security personnel verification)
• Legal or professional advisors

If personal information is shared with third parties, we ensure they comply with strict privacy and security standards.

6. Data Security & Retention

We implement security measures to protect personal information from unauthorized access, misuse, or loss, including:

• Encrypted data storage and secure access controls
• Firewall and antivirus protection
• Restricted access to sensitive data for authorized personnel only
• Regular security audits and compliance checks

We retain personal information only for as long as necessary for legal, business, or security purposes. When no longer required, data is securely deleted or anonymized.

7. Cookies & Website Tracking

Our website may use cookies and tracking technologies to enhance user experience and analyze website traffic. You can manage cookie settings via your browser.

We use Google Analytics and LinkedIn Insights for marketing analysis, but this data is anonymized and not linked to personal details.

8. Your Rights Under the Privacy Act 1988

Under the Australian Privacy Act 1988, you have the right to:

• Access Your Personal Information: Request a copy of the information we hold.
• Correct Your Data: Request updates or corrections if data is inaccurate.
• Withdraw Consent: Opt out of marketing communications at any time.
• Request Deletion: Ask for your data to be deleted, subject to legal obligations.

To exercise your rights, please contact us using the details below.

9. Complaints & Contact Information

If you have concerns about your privacy, you can:

1. Contact us directly for a resolution.
2. If unresolved, lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

For privacy inquiries or data requests, reach out to:

Classique Security

Phone: 08 6388 2800
email: [email protected]

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or industry standards. The latest version will always be available on our website.